FIFA has offered a limited number of additional single-match tickets for the 2026 World Cup to fans who did not succeed in the Random Selection Draw. Some recipients experienced confusion due to incomplete emails lacking specific purchase times. The opportunity aims to reward those who previously showed interest in the tournament.
The Random Selection Draw for 2026 World Cup tickets took place from December 11 to January 13, with successful applicants notified starting February 5 and automatically billed for their requested games. FIFA initially indicated that the next sales phase would begin in April on a first-come, first-served basis. However, this week, some fans received emails from FIFA providing an exclusive 48-hour window to purchase tickets.
According to a FIFA statement, "a limited number of additional single-match tickets for the FIFA World Cup 2026 have become available following the conclusion of the Random Selection Draw." The organization emphasized fairness by targeting "a defined group of applicants who were previously unsuccessful," granting them access through their official FIFA ticketing accounts. Tickets are allocated on a first-come, first-served basis, subject to household limits and general terms.
FIFA reported receiving more than 500 million ticket requests during the draw. FIFA President Gianni Infantino recently stated that every match was sold out, though some tickets were held back for last-minute sales.
The emails, sent on Tuesday morning around 9 a.m. ET, advertised the opportunity but omitted the start time for the 48-hour window, showing a blank space after "Your exclusive 48-hour access window(s) will start at:" Links directed users to a message that the portal was closed until April 2. This led to widespread confusion on platforms like Reddit and TikTok, with fans sharing screenshots and seeking clarification.
By 2 p.m. ET, some fans received updated emails specifying time slots beginning Wednesday, February 25, at 11 a.m. ET, for matches in cities such as Dallas, Philadelphia, Kansas City, Guadalajara, Boston, Toronto, Los Angeles, and San Francisco. Details on available matches, categories, and prices were not provided. It remains unclear if all host cities are included or if every initial recipient will get a time slot.
This development follows a ticketing process marked by fan frustration over communication and pricing. The 2026 tournament, expanded to 48 teams and 104 matches across the United States, Mexico, and Canada, begins June 11 with Mexico hosting South Africa at Estadio Azteca in Mexico City and concludes July 19 at MetLife Stadium in New Jersey.