Consumer Reports
Tesla ranks last in used-car reliability survey
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Consumer Reports' latest study ranks Tesla dead last for reliability among used cars aged five to ten years, with a score of 31 out of 100. The electric vehicle maker trails behind Jeep, which scored 32, based on owner-reported problems from over 140,000 vehicles. While older models face issues tied to early production challenges, newer Teslas show marked improvement.
A 2021 Tesla Model 3 Long Range, formerly used as a taxi in the United Kingdom, has accumulated 238,000 miles in four years while retaining its original battery and motor. Owners report minimal breakdowns and significant savings on fuel compared to a gas-powered equivalent. This example highlights improvements in Tesla's reliability for post-2021 models, despite earlier concerns from Consumer Reports.
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The Tesla Cybertruck has received a below-average reliability rating from Consumer Reports, citing recalls, build quality issues, and new technology challenges. Despite this, the overall Tesla brand achieved its highest-ever ranking of ninth out of 26 brands. Owner experiences vary, with some reporting major glitches early on while others praise its durability after extensive use.