California-based robotics company 1X has begun taking preorders for its Neo humanoid robot, priced at $20,000 and designed to handle household chores. While billed as a consumer-ready assistant, the robot currently relies heavily on remote human operators. Early adopters can secure a unit with a $200 deposit, with shipments expected in 2026.
The Neo robot stands 5 feet 6 inches tall and weighs about as much as a golden retriever. Developed by 1X, it aims to perform everyday tasks such as folding laundry, loading the dishwasher, running a vacuum, tidying shelves, bringing in groceries, opening doors, climbing stairs, and even serving as a home entertainment system.
Neo features a tendon-driven motor system that enables smooth, human-like movement and impressive strength: it can lift up to 154 pounds and carry 55 pounds while remaining quieter than a refrigerator. Covered in soft materials and neutral colors, it appears less intimidating than many metallic prototypes. The robot offers a 4-hour runtime, IP68-rated hands that are submersible in water, and connectivity via Wi-Fi, Bluetooth, and 5G. It includes a built-in large language model for conversational interactions, allowing users to control it primarily through speech.
However, Neo's current capabilities depend on teleoperation. A Wall Street Journal review by Joanna Stern at 1X's headquarters revealed no fully autonomous actions during demonstrations, aside from a video of the robot opening a door independently. 1X CEO Bernt Børnich stated that most tasks will become autonomous by 2026, though initial quality may lag. The company's FAQ notes that users can schedule an expert to assist the robot in learning new chores on-site.
Privacy is a key concern, as Neo uses visual, audio, and contextual intelligence to learn from its environment. Børnich described purchases as an acceptance of a 'social contract' where owners help the robot improve safely. Industry figure John Carmack commented on X that companies should market such robots as 'remote operated household help' rather than fully autonomous.
1X emphasizes privacy protections: Neo listens only when addressed, blurs humans in camera feeds, allows area restrictions, and requires owner approval for teleoperation. Preorders are available now for U.S. customers, with first units shipping in 2026. A $499 monthly subscription option will follow, and international rollout is planned for 2027.
This launch positions Neo as a step toward consumer humanoids, contrasting with factory-focused models from Tesla and Figure, though its reliance on human assistance tempers expectations of immediate independence.
