KRA announces four-hour iTax downtime on May 10 for maintenance

The Kenya Revenue Authority will take its iTax platform offline for scheduled maintenance this weekend. The four-hour outage on May 10 comes as taxpayers prepare for the June 30 filing deadline. Officials also clarified the scope of new transaction monitoring rules.

The Kenya Revenue Authority announced on May 8 that its iTax system will undergo maintenance from 6am to 10am on Sunday, May 10. During the period the platform will be completely inaccessible to users.

The authority said the work is intended to improve service delivery ahead of peak usage for income tax returns due by June 30. “Please be advised that there will be a scheduled maintenance of iTax. All iTax users will be affected during this period, and the system will be inaccessible,” the notice stated.

KRA also addressed public concerns about financial monitoring. Commissioner for Micro and Small Taxpayers George Obell said only business transactions through Paybill and Till numbers will be tracked. “KRA is not interested in personal transactions, which include transfers between individuals such as sending money to family members, friends, or relatives,” Obell told the Meru Citizen Assembly.

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