Nintendo's latest firmware update for the Switch 2 has added quality-of-life features but caused widespread compatibility issues with third-party docks. Released this week as version 21.0.0, the update is leading to black screens and broken connections for many users. Reports suggest thousands of setups are affected, prompting debates on whether to install or skip it.
Nintendo rolled out firmware version 21.0.0 this week for both the Switch 2 and the original Switch, aiming to enhance user experience with several improvements.
Update Features
The update introduces new game icons that distinguish between digital and physical copies, the option to disable auto-play videos in the eShop, and support for downloading data for virtual game cards. It also addresses audio latency issues when using wired headphones with the Pro Controller, providing fixes for smoother gameplay.
Reported Issues
Despite these additions, the update has disrupted compatibility with many third-party docks and USB-C hubs. Users report black screens and failed connections to external displays after installation. Affected accessories include popular models like the Genki Covert Dock, KDD Dock, and Ugreen Hub Dock. YouTuber AustinJohnPlays confirmed the problem by testing dock dongles, noting that video output to external monitors is disabled post-update.
Community Reaction
Frustration is mounting on platforms like Reddit, where threads detail the issue, and via reports covered by Kotaku. Some users have found temporary workarounds, such as rebooting the console, while accessory manufacturers are releasing their own firmware updates with varying success. The Switch 2, bundled with an official dock, sees many owners using third-party alternatives priced between $30 and $50 for travel or backups.
Potential Intent and Outlook
It's unclear if the compatibility break is an intentional restriction or an unintended bug. Nintendo has a history of limiting third-party support to promote its own accessories, such as the pricier official options. Users are awaiting a statement or patch from Nintendo to resolve the situation, with some advising to hold off on the update.