Services

Bancolombia announced it will open all its offices on Saturday, February 28, to support users following the week's complications. Schedules vary by region, with Bogotá service from 9:00 a.m. to 1:00 p.m. and the rest of the country from 8:30 a.m. to 12:00 p.m. The move addresses infrastructure damage from the previous Sunday.

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Bancolombia reported that all its services have returned to normal after nearly four days of infrastructure disruptions. Users faced difficulties with various digital platforms and transactions. The bank assures that no personal data was exposed nor resources affected.