Kenya's government has issued statements to calm public anger over the removal of cheaper passport options from the eCitizen platform. New applications now require paying Ksh12,500 for the 66-page booklet only. The Interior Ministry and Immigration Services say they are working to restore the options.
In a statement released on February 6, 2026, the Directorate of Immigration Services acknowledged Kenyans' concerns about the unavailability of A and B series passport booklets on the eCitizen portal. This has led to higher costs, with new applications now requiring Ksh12,500 instead of the previous options at Ksh7,500 or Ksh9,500.
The Ministry of Interior also confirmed awareness of the issues and stated that efforts are underway to resolve them. “We reaffirm our commitment to facilitate travel in line with our mandate as we make efforts to ensure that all passport series are available,” the ministry said, appealing for patience.
However, no explanation was provided for the unavailability of these options. A check on the portal shows the 50-page booklet remains available in limited cases, such as replacements for lost or damaged passports.
This follows the withdrawal of the 34-page passport in July 2025 due to supply challenges. Kenyans have criticized the move for disproportionately affecting low-income earners amid the country's economic difficulties.
Meanwhile, Kenya's passport has climbed five places in the January 2026 Henley Passport Index to rank 68th globally. Holders can now access 69 destinations visa-free or on arrival, marking a slight recovery after dropping to 73rd in October 2025.
