A burst on the Kabete-Kilimani transmission pipeline has disrupted water supply in several Nairobi areas, including State House. The incident occurred early on Friday, March 20, 2026, with repairs ongoing and full restoration expected by Sunday, March 22, 2026.
The Nairobi City Water and Sewerage Company has announced a temporary water supply interruption following a burst on the main Kabete-Kilimani transmission pipeline. The incident took place around 1am on Friday, March 20, 2026, prompting an immediate response from technical teams to replace the damaged section, conduct pressure testing, and restore the system safely. Affected areas include State House, Kileleshwa, Kilimani, Ngumo, KEMRI, Highrise, Nairobi West, Upper Hill, Madaraka, and surrounding locations. Repairs are underway, with full restoration anticipated by 6pm on Sunday, March 22, 2026, assuming works proceed as planned and system integrity is verified. Residents are advised to use stored water sparingly and prioritize essential needs. Water tanker services are available for emergencies and priority users; customers can dial *260# and select Option 5 to request them. The toll-free customer care line remains operational during repairs. The company stated, 'Our technical teams responded immediately, and repairs are ongoing to replace the damaged section, conduct pressure testing, and safely restore the system.'
