DAS
Florida has launched a state investigation into Walt Disney World's Disability Access Service (DAS) program after a mediation deadline passed without resolution. The probe follows a guest's discrimination complaint alleging the policy violates civil rights laws. The escalation marks a significant challenge to Disney's 2024-2025 accessibility changes.
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At Disney's annual shareholder meeting on March 18, 2026, new CEO Josh D’Amaro addressed questions about the Disability Access Service (DAS) program. He defended the 2024 eligibility restrictions while expressing commitment to accessibility. Shareholders voted against a proposal for an independent review.