Kenyatta National Hospital (KNH) has denied social media claims of a total collapse in its Afya Apex digital system—launched in March—but admitted initial delays in patient data capture and discharges that stranded some patients. The hospital described the issues as resolved 'teething problems' in the ongoing rollout.

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Kenyatta National Hospital (KNH) launched a new digital platform on March 17 to transition to a paperless system, set to go live on March 20. The Afya Apex HMIS/ERP system aims to streamline operations amid patient complaints over service delays.

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