Consumer defense to request reports on Shakira's Kempes show

Following the interruption of Shakira's concert at Estadio Kempes due to a storm, Córdoba's Consumer Defense will act ex officio to request information from the producer. Director Javier Arroyo stated they will assess dignified treatment, security, and possible force majeure. Potential sanctions will be reviewed based on the obtained data.

Shakira's concert at Estadio Mario Alberto Kempes in Córdoba was abruptly halted by a storm last weekend, disappointing thousands of fans. In response, the province's Consumer Defense Directorate announced it will initiate an ex officio procedure to obtain detailed reports from the event's producer.

Javier Arroyo, the area's director, explained that the goal is to verify whether dignified treatment was ensured for spectators, if security standards were met, and if the interruption qualifies as force majeure. 'We will act ex officio and request data from the producer to evaluate all this,' Arroyo stated in recent comments. This action aims to protect the rights of affected consumers, who may seek refunds or compensations.

The show, part of the Colombian artist's world tour, had generated significant excitement in the region. The storm, with strong winds and rain, forced the suspension at its peak. Local authorities have not reported major incidents, but attention now turns to the organizers' responsibilities. Consumer Defense could impose sanctions if irregularities in event management are found.

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