Ride-Hailing

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A Tesla robotaxi with a human safety driver operates on a Phoenix street, illustrating the company's new supervised service permit in Arizona.
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Tesla secures Arizona permit for supervised robotaxi service

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Tesla has received approval from the Arizona Department of Transportation to operate a paid ride-hailing service in the state, expanding its supervised robotaxi program from Texas and California. The permit requires human safety drivers in all vehicles, marking a step toward broader deployment but not yet full autonomy. This development allows testing in metro Phoenix while competitors like Waymo operate more advanced driverless services.

Tesla has obtained a Transportation Network Company permit from the Arizona Department of Transportation to operate its robotaxi ride-hailing service in the state. The approval, granted on November 17, 2025, allows paid rides with human safety drivers but does not yet permit fully driverless operations. This marks a step toward expanding the service beyond Austin and the San Francisco Bay Area.

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Tesla has launched public access to its Robotaxi service in Austin and ride-hailing in the Bay Area for anyone with an iPhone. The expansion marks a shift from invite-only trials to widespread availability. Safety monitors remain in vehicles for now, with plans for removal by year-end.

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