Ride-Hailing

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A Tesla robotaxi with a human safety driver operates on a Phoenix street, illustrating the company's new supervised service permit in Arizona.
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Tesla secures Arizona permit for supervised robotaxi service

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Tesla has received approval from the Arizona Department of Transportation to operate a paid ride-hailing service in the state, expanding its supervised robotaxi program from Texas and California. The permit requires human safety drivers in all vehicles, marking a step toward broader deployment but not yet full autonomy. This development allows testing in metro Phoenix while competitors like Waymo operate more advanced driverless services.

Tesla has reduced the minimum age for riders on its Robotaxi service to 8 years old, down from 13. Riders between 8 and 17 years old must be accompanied by a parent, legal guardian, or other authorized adult throughout the ride. The change was reported on March 27.

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Tesla has obtained a Transportation Network Company permit from the Arizona Department of Transportation to operate its robotaxi ride-hailing service in the state. The approval, granted on November 17, 2025, allows paid rides with human safety drivers but does not yet permit fully driverless operations. This marks a step toward expanding the service beyond Austin and the San Francisco Bay Area.

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