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Starting July 1, 2026, EU consumers must pay a flat 3-euro fee per product group on shipments under 150 euros. The previous exemption ends to regulate the surge in low-value imports.

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Felicia Andersson, 28, was surprised when she couldn't return clothes bought from Boozt. According to the company's policy, the right of return does not apply to items discounted by more than 50 percent. The case highlights challenges with consumer rights in online shopping.

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