HSBC and Hang Seng Bank are tightening work rules in Hong Kong, requiring traders and salespeople to return to the office from April 1. An internal memo indicates that client-facing staff must follow the new guidelines, with managers urged to lead by example.
In an internal memo seen by the South China Morning Post, HSBC, the city's largest bank, has asked client-facing staff, including traders and salespeople, to follow the new rules from April 1. Sources said Hang Seng Bank would follow the same rules.
Managing directors and senior managers with direct reports must attend the office at least four days a week, while all other staff need to be present at least three days, with one of those days being either a Monday or a Friday, subject to office space availability.
The memo urged people managers to lead by example, saying they were instrumental in driving good practice and experience. “We ask you to role model the change with clear guidance,” it added.
This policy shift marks a return to office attendance in the banking sector post-Covid-19 pandemic, though details are limited to frontline staff.
