Japanese companies gradually implement measures to combat customer harassment

15. heinäkuuta 2026

Raportoinut AI

Some Japanese companies have begun setting up consultation desks for staff and installing audio and video recording equipment at workplaces to address customer harassment.

The measures come as firms respond to growing concerns over customer harassment in Japan. Several companies have created dedicated consultation desks to support employees facing difficult interactions.

Other businesses have added audio and video recording tools in service areas. These steps aim to document incidents and protect workers.

The developments were reported on July 15, 2026.

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Japanese companies gradually implement measures to combat customer harassment

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