Communications authority to revoke licenses of 29 courier services in seven days

The Communications Authority of Kenya (CA) has announced it will revoke the operating licenses of 29 courier services nationwide within the next seven days. The notice appeared in a gazette dated January 23. Affected operators must surrender their resources to the government upon revocation.

The Communications Authority of Kenya (CA) has issued a formal notice to revoke the operating licenses of 29 courier services across the country, effective within seven days from the date of publication. The gazette notice, dated January 23, states that license holders will be barred from providing services and must return any resources held under those licenses to the authority. "As indicated above, revocation will take effect seven (7) days from the date of this publication and any resources held under these licences shall revert to the Authority upon revocation," the notice reads.

These are national courier operators active in major cities and towns including Nairobi, Mombasa, Naivasha, Narok, Eldoret, Nyeri, Kitale, Machakos, Wote, and Karatina. Among them are Two NK, NNK Shuttle Parcel Services, Safari Luxury Shuttle Limited, Prestige Courier Services Limited, Narok Star Shuttle Sacco Services, Hapa Courier Limited, Mividama Enterprises Limited, Salvet Parcel Services Limited, Global Link Courier and Parcels Limited, and Outrival Courier Services Limited.

Revocations can stem from reasons such as failing to meet regulatory requirements, non-payment of renewal fees, inadequate service quality, or breaches in privacy and data security. The CA is the regulatory body responsible for licensing companies offering courier services in Kenya.

This is not the first such action; last year, the CA revoked licenses for 13 operators in Nairobi—four international and nine national—via a gazette notice dated June 13, 2025. The move could disrupt parcel, document, and goods delivery within and across borders, underscoring the need for compliance with CA standards.

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