Smishing SMS scams circulate in Colombia during Semana Santa

In Colombia, fraudulent SMS messages mimicking insurance notifications and bank transfers are spreading during Semana Santa 2026. Authorities including the Fiscalía and National Police warn against clicking suspicious links to prevent data theft and account draining. They urge verifying information through official channels.

Cali, March 31, 2026. During Semana Santa, as mobile phone use rises for travel and payments, SMS messages pretending to be legitimate alerts about insurance activation or money transfers have emerged, containing malicious links.

The Fiscalía General labels this as smishing, an SMS-based fraud to steal confidential data, covered under Ley 1273 de 2009. A recent case, warned by Bogotá's Secretaría Distrital de Seguridad on March 7, impersonates the Bre-B payment system with fake transfer confirmations leading to bogus sites.

Risks encompass malware installation, identity theft, and abusive system access, per the Fiscalía's cybercrime guide. The National Police via CSIRT-PONAL and Superintendencia Financiera stress: avoid clicking links, enable two-factor authentication, and report via CAI Virtual.

Victims should immediately deactivate financial products, preserve evidence like screenshots, and notify their bank, the Superintendencia advises. Spoofing techniques make messages appear from official sources.

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IT expert Supangat warns of Lebaran digital scams via WhatsApp and SMS in a press conference illustration.
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IT expert warns of digital scams ahead of Lebaran

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Ahead of Idul Fitri, IT expert from Untag Surabaya, Supangat, urges the public to heighten vigilance against scams via WhatsApp and SMS. Rising digital transactions are exploited by cybercriminals. Vida founder Niki Santo Luhur identifies two main methods: phishing and malware prevalent in Indonesia.

An investigation by Seguro Canguro uncovers a gang selling fake vehicle policies via WhatsApp for over three years. Fasecolda reports more than 20,000 drivers deceived, including 4,081 fake Soat cases in 2024 alone. The scam uses precise vehicle details and demands payments through unauthorized bank transfers.

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Scammers are now sending highly personalized SMS posing as delivery personnel, including victims' names, addresses, and sometimes access codes. These messages, tied to recent data breaches, lead to fake sites designed to steal personal information. Authorities advise against clicking links and checking directly with official services.

María Sol, a 29-year-old woman from Luján, faces accusations of multiple scams by pretending to have terminal illnesses like leukemia and selling non-existent tickets to family and friends. Victim Elías recounted that she claimed her health insurance did not cover the treatment. The total amount scammed exceeds 20,000 dollars.

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Starting January 9, 2025, Mexico has implemented the Mobile Telephony Users Registry to link all phone lines to personal data and combat misuse, particularly in extortions. Users have until June 2026 to register online or in person, using documents like the biometric CURP, INE, or passport. Failure to do so will result in temporary suspension of the line, allowing only emergency calls.

Marcela Torres, manager of Nu Colombia, criticized the prolonged service failures at Bancolombia that affected millions of users. The bank received 1.82 million complaints at Superfinanciera by the end of 2025, accounting for 66.22% of the total. Torres called for uniform service level agreements to bolster trust in the financial system.

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Bancolombia reported that all its services have returned to normal after nearly four days of infrastructure disruptions. Users faced difficulties with various digital platforms and transactions. The bank assures that no personal data was exposed nor resources affected.

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