IndiGo expands Rs 10,000 vouchers for passengers hit by December flight cancellations

IndiGo has expanded its Rs 10,000 travel voucher scheme to cover passengers severely affected by December's widespread flight cancellations across India. This move aims to provide relief and restore confidence among stranded travellers during the operational crisis.

IndiGo Airlines has expanded its Rs 10,000 travel voucher scheme for passengers severely impacted by the mass flight cancellations in December 2025 across India. The initiative targets those stranded during the operational disruptions that affected thousands of travellers.

According to reports, this expansion seeks to offer compensation and rebuild trust among affected passengers. The widespread cancellations in December created an operational crisis in India's aviation sector, leading to significant inconvenience for flyers.

Through these vouchers, IndiGo aims to provide relief to those hit hardest by the events. The move underscores the airline's focus on customer care amid the challenges. While specific eligibility details remain outlined in the scheme's guidelines, it represents a step toward passenger compensation in the wake of the disruptions.

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IndiGo airplanes on busy airport tarmac with passengers boarding as flights resume after cancellations.
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IndiGo resumes most flights after week of cancellations

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After five days of flight cancellations and delays, IndiGo operated over 1,500 flights on Sunday as DGCA issued a notice to its CEO. The civil aviation ministry imposed refund deadlines and fare caps. Passengers remain affected, but 95% of the network has been restored.

IndiGo's flight cancellations and delays continued across major Indian airports on December 8, with 134 flights scrapped in Delhi, 127 in Bengaluru, and 112 in Hyderabad. The DGCA granted a 24-hour extension to the CEO to respond to the show-cause notice, while refunds totaling 610 crore rupees have been issued. Operations are expected to normalize by December 10.

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New DGCA rules have left IndiGo Airlines short of crew members, resulting in hundreds of flight cancellations over the past four days. On Friday, over 1,000 flights were cancelled, forcing passengers to wait up to 20 hours at airports. The CEO apologised and expects normal operations to resume between December 10 and 15.

The Reserve Bank of India (RBI) has proposed compensating customers up to Rs 25,000 for losses from small-value fraudulent transactions, even if they shared a one-time password (OTP). Close to 65 per cent of frauds involve amounts less than Rs 50,000. The benefit will be available only once in a lifetime.

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As the Middle East conflict enters its fifth day since US-Israeli strikes on Iran began on February 28, 2026, airlines have now canceled over 15,000 flights worldwide to the region, stranding tens of thousands. Building on earlier disruptions exceeding 21,000 cancellations at key Gulf hubs, new safe air corridors are opening while most airlines extend suspensions.

Iran shut its airspace early Thursday amid unrest, halting most flights except limited approved international ones. An IndiGo flight from Georgia to Delhi became the last non-Iranian jet in the air over Tehran as skies emptied rapidly. Flight-tracking data confirmed the swift clearance of airspace over Iran and Iraq.

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Dense fog and intense cold persisted in Delhi on Tuesday, December 23, disrupting flight and train services for the second consecutive day amid the city's ongoing winter weather crisis. Monday saw over 500 flights delayed and 14 cancelled at Indira Gandhi International Airport, with air quality at a very poor AQI of 373.

 

 

 

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