Consumer Affairs

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Frustrated consumers facing robocalls, subscription issues, and hidden fees, with Democratic policymakers in the background discussing Project 2029.
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Democrats’ ‘Project 2029’ targets the ‘annoyance economy’ of hidden fees, robocalls and cancellation hurdles

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Democratic policy veterans are assembling “Project 2029,” a set of policy ideas meant to give a future Democratic president ready-to-use proposals, including a push to curb everyday consumer irritations such as junk fees, spam calls and hard-to-cancel subscriptions.

The Federal Communications Commission plans to vote next month on scrapping a requirement that internet service providers itemize all passthrough fees on broadband price labels. The draft order would instead permit a single "up to" amount covering such charges. The changes are scheduled for a July 22 commission meeting.

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Consumer consultations about social media in Japan have topped 100,000 for the first time. Those in their 50s and older accounted for more than half of the cases.

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