Outsourcing
Since SL outsourced booking for the on-demand bus 904 to a call center last autumn, elderly people may end up connecting with Senegal when arranging medical transport. An 83-year-old man describes the system as catastrophic.
Since SL outsourced booking for the on-demand bus 904 to a call center last autumn, elderly people may end up connecting with Senegal when arranging medical transport. An 83-year-old man describes the system as catastrophic.