American Airlines partnered with autism organizations to help families experience airport procedures during Autism Acceptance Month. Fifty families with children living with autism participated at Charlotte-Douglas Airport on Saturday. The event simulates check-in, security, boarding, and taxiing to ease travel anxieties.
In Charlotte, North Carolina, American Airlines organized an event at Charlotte-Douglas Airport to familiarize children with autism and their families with airport operations. The initiative, held on Saturday, allowed 50 local families to go through check-in, security screening, boarding a plane, and taxiing onto the tarmac. This hands-on experience aims to reduce the stress of air travel for children with special needs during April's Autism Acceptance Month. “It’s something that every kid, every person needs to be a part of,” said Scott Dillingham, a parent and American Airlines employee. “It makes me proud to be an employee of this airline that they do this on a yearly basis.” The airline has hosted similar events annually since 2014, collaborating with Autism Speaks, Autism Charlotte, and the Autism Society of North and South Carolina. These partnerships provide structured exposure to the typically chaotic airport environment, helping participants build confidence for future flights. As first reported by WSOC TV, the program underscores American Airlines' ongoing commitment to supporting families affected by autism.