Consumer Protection
National Assembly holds two-day hearing on Coupang data leak amid escalating probes
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South Korea's National Assembly launched a two-day hearing on Tuesday, December 30, to investigate Coupang's massive data breach affecting 33.7 million customers, following the presidential office's emergency meeting last week. Disputes persist between the government and company over the breach's scope, with the main opposition party boycotting the proceedings.
Nicholas Emiliou, advocate general at the European Court of Justice, sided with Tipico customers in his opinion, emphasizing the need for national licenses and potential refunds of stakes. Thousands of bettors hope for billions in reimbursements.
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Bamberg Higher Regional Court has dismissed the lawsuit by the Federation of German Consumer Organisations against Netto Marken-Discount's extra app discounts. The court found no discrimination against the elderly or children. No revision was permitted.
The House of Representatives passed House Bill No. 178 on December 22, aiming to provide automatic refunds to internet and telecom subscribers for prolonged service outages. The measure covers both postpaid and prepaid customers without requiring them to file requests. It addresses the recurring issue of unreliable internet in the Philippines.
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The Supreme Court of Appeal has ruled that banks financing second-hand vehicles in South Africa must bear liability for defects, marking a significant shift in consumer protection. In a case involving a pensioner who bought a faulty Ford Ranger, the court ordered WesBank to repay over R170,000. This judgment emphasizes banks' dual role as credit providers and suppliers.
The Securities and Exchange Commission (SEC) proposes slashing the effective interest-rate (EIR) ceiling from 15% to 10% per month for unsecured small loans, potentially higher after consultations. Aimed at curbing predatory pricing and hidden fees, the move draws industry criticism for possibly contracting credit supply. The draft circular expands coverage to loans up to P20,000 and terms up to six months.
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Representatives from EU member states and the European Parliament reached an agreement in Brussels to enhance travelers' rights for package tours. Affected individuals can cancel trips under specific conditions without fees and receive faster refunds. The rules still require formal approval.
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