Consumer Protection
National Assembly holds two-day hearing on Coupang data leak amid escalating probes
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South Korea's National Assembly launched a two-day hearing on Tuesday, December 30, to investigate Coupang's massive data breach affecting 33.7 million customers, following the presidential office's emergency meeting last week. Disputes persist between the government and company over the breach's scope, with the main opposition party boycotting the proceedings.
Egypt's Consumer Protection Agency (CPA) ran 1,358 nationwide campaigns from March 1 to April 28, seizing 3,475 violations and over 290 tonnes of unfit or untraceable goods. The figures were shared on Tuesday at a central operations room meeting chaired by agency head Ibrahim Al-Segini. The efforts aim to curb price manipulation and secure strategic commodities.
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The Consumer Federation of America has filed a proposed class-action lawsuit against Meta, accusing the company of failing to protect users from scam advertisements on Facebook and Instagram. The suit, alleging violations of Washington D.C. consumer protection laws, claims Meta has misled users and prioritized profits over safety. It includes examples of scam ads found in Meta's ad library.
KT Corp. has decided to waive contract cancellation fees for customers affected by a major data breach in September. A government investigation revealed that poor management of femtocells caused the incident. The company also announced additional compensation measures and plans to bolster security.
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The head of the Halal Product Assurance Organizing Body (BPJPH), Ahmad Haikal Hasan, emphasized that the mandatory halal certification policy starting October 2026 is a strategic government step to strengthen the national halal economy's competitiveness. He views the program not merely as a regulatory obligation but as a tool to protect consumers and enhance product quality.
The National Financial Ombud Scheme's Banking Division recovered over R60 million for consumers in 2025, primarily through fraud-related refunds. Officials emphasized that dishonest applicants cannot later claim reckless lending under the National Credit Act. The division's interventions also included returning repossessed vehicles and writing off debts to provide life-changing relief.
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Officials in Hawaii are alerting residents to a surge in scams involving cryptocurrency ATMs, which have led to significant financial losses, particularly among seniors. In 2024, the state recorded 68 complaints resulting in over $922,000 in losses, with numbers nearly doubling from the previous year. Authorities emphasize vigilance during the holiday season to prevent further victimization.
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