Consumer Protection

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South Korean National Assembly hearing on Coupang data leak: lawmakers question executives as opposition boycotts, documents and breach visuals on display.
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National Assembly holds two-day hearing on Coupang data leak amid escalating probes

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South Korea's National Assembly launched a two-day hearing on Tuesday, December 30, to investigate Coupang's massive data breach affecting 33.7 million customers, following the presidential office's emergency meeting last week. Disputes persist between the government and company over the breach's scope, with the main opposition party boycotting the proceedings.

South Korea unveiled measures on Friday to help consumers manage subscription services and crack down on dark patterns that make cancellations difficult.

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Superintendent of Industry and Commerce Cielo Rusinque met with ANATO president Paula Cortés Calle to strengthen protection for travelers against identity theft of travel agencies.

LY Corp., operator of Yahoo! Japan, has announced a ban on reselling new Mobile Suit Gundam plastic models and similar kits at prices above retail on its flea market and auction sites for three months after release. The policy aims to curb malicious high-price resales and hoarding. It will take effect on February 6.

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Two Massachusetts lawmakers have introduced bills in the state legislature to mandate that companies inform customers about when support for connected devices will end. The proposals aim to enhance cybersecurity and consumer protections amid growing concerns over device obsolescence. If enacted, the law would help buyers plan for the reliable lifespan of their gadgets.

The Supreme Court of Appeal has ruled that banks financing second-hand vehicles in South Africa must bear liability for defects, marking a significant shift in consumer protection. In a case involving a pensioner who bought a faulty Ford Ranger, the court ordered WesBank to repay over R170,000. This judgment emphasizes banks' dual role as credit providers and suppliers.

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The Federal Trade Commission announced that Instacart will refund $60 million to subscribers as part of a settlement over deceptive practices. The agreement addresses allegations of misleading claims about delivery fees and satisfaction guarantees. Instacart denies wrongdoing but will implement changes to its marketing and refund processes.

 

 

 

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