Two Massachusetts lawmakers have introduced bills in the state legislature to mandate that companies inform customers about when support for connected devices will end. The proposals aim to enhance cybersecurity and consumer protections amid growing concerns over device obsolescence. If enacted, the law would help buyers plan for the reliable lifespan of their gadgets.
On Tuesday, two lawmakers in Massachusetts filed separate bills in the state's House and Senate, targeting a common frustration for owners of smart home devices and other connected products. The legislation would compel manufacturers to disclose the timeline for when software updates, security patches, and other support services will cease for their gadgets. This transparency is intended to mitigate cybersecurity vulnerabilities that arise when devices become obsolete and unsupported, leaving them open to exploits.
The push comes as the proliferation of internet-connected devices—ranging from smart thermostats to fitness trackers—raises stakes for both individual privacy and broader network security. By knowing in advance when a product will 'go dark,' consumers can make informed purchasing decisions and prepare for replacements without unexpected disruptions. The bills emphasize consumer protections, allowing buyers to gauge how long they can expect a device to function reliably before planning for its obsolescence.
Proponents argue that such requirements would foster accountability among tech companies, encouraging longer support periods or clearer communication. While the bills are still in early stages, they represent a state-level effort to address gaps in federal regulations on product longevity. Massachusetts, with its tech-savvy population and proximity to innovation hubs, could set a precedent if the measures gain traction.
