Coupang data breach: Task force launches with first meeting

Following the December 18 announcement, South Korea's interagency task force investigating the Coupang data breach held its inaugural meeting on December 23 to probe the incident affecting 33.7 million users and discuss enhanced user protections.

The task force, led by Second Vice Minister Ryu Je-myung of the Ministry of Science and ICT, includes representatives from the science ministry, Ministry of Employment and Labor, Korea Communications Commission, financial authorities, police, and the National Intelligence Service. This builds on the initial formation plans outlined in a ministerial meeting last week, which included the Personal Information Protection Committee and Financial Services Commission.

Ryu described the breach as 'a major social crisis that has damaged public trust,' pledging a thorough investigation into causes, accountability, user protection, and corporate responsibility. He warned of 'stern measures' for any legal violations by Coupang.

Coupang disclosed in November that personal data—including names, phone numbers, emails, and delivery details—for nearly all its 33.7 million members was compromised, sparking criticism of the company's response.

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Coupang founder Bom Kim delivers in-person apology for data breach at earnings call, with record sales charts in background.
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Coupang founder issues first in-person apology over data breach amid record sales

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U.S.-listed e-commerce giant Coupang Inc. reported record annual sales for 2025 despite a massive data breach that hurt fourth-quarter results. Founder and Chairman Bom Kim issued his first in-person apology to customers during Friday's earnings call. This follows a written apology in late December.

U.S.-listed e-commerce giant Coupang swung to a net loss in the first quarter amid fallout from a massive customer data breach in South Korea. The company posted a $266 million deficit for January-March, compared with a $114 million profit a year earlier. Founder and Chairman Bom Kim said one-time vouchers and temporary inefficiencies from weaker demand were key factors.

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In the latest escalation of tensions over South Korea's probe into Coupang's massive data breach, more than 80 ruling bloc lawmakers plan to send a joint letter protesting the US government's defense of the e-commerce giant, arguing it infringes on judicial sovereignty. The letter responds to recent US complaints, including demands for the safety of Coupang's chairman and a letter from over 50 Republican lawmakers.

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