Coupang data breach: Task force launches with first meeting

Following the December 18 announcement, South Korea's interagency task force investigating the Coupang data breach held its inaugural meeting on December 23 to probe the incident affecting 33.7 million users and discuss enhanced user protections.

The task force, led by Second Vice Minister Ryu Je-myung of the Ministry of Science and ICT, includes representatives from the science ministry, Ministry of Employment and Labor, Korea Communications Commission, financial authorities, police, and the National Intelligence Service. This builds on the initial formation plans outlined in a ministerial meeting last week, which included the Personal Information Protection Committee and Financial Services Commission.

Ryu described the breach as 'a major social crisis that has damaged public trust,' pledging a thorough investigation into causes, accountability, user protection, and corporate responsibility. He warned of 'stern measures' for any legal violations by Coupang.

Coupang disclosed in November that personal data—including names, phone numbers, emails, and delivery details—for nearly all its 33.7 million members was compromised, sparking criticism of the company's response.

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Tense presidential emergency meeting on massive Coupang data breach affecting 33.7 million users.
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Presidential office holds emergency meeting on Coupang data breach

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South Korea's presidential office is set to hold an emergency meeting on December 25 over a massive data breach at e-commerce giant Coupang. The leak affected 33.7 million customers, undermining the company's delivery model built on social trust. A former U.S. security adviser has criticized Korean scrutiny as aggressive targeting of a U.S.-listed firm.

The South Korean government announced on December 18 that it will form an interagency task force to handle the recent large-scale data breach at e-commerce giant Coupang. The task force will share information from police and government investigations and discuss ways to strengthen the company's accountability. Coupang confirmed last month that personal information from 33.7 million customer accounts was compromised.

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A massive data breach at e-commerce giant Coupang exposed personal information of 33.7 million customers from June 24 to November 8. Officials revealed the attacker exploited the company's electronic signature key, prompting a thorough government investigation. The incident has heightened public concerns over South Korea's data protection capabilities.

South Korea's Fair Trade Commission chief Ju Byung-gi stated in a radio interview that a temporary suspension of e-commerce giant Coupang's operations is possible amid an ongoing data breach investigation. This measure could be taken if remedies for affected consumers prove insufficient. The science ministry criticized Coupang's internal probe as one-sided.

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Police have summoned Harold Rogers, interim CEO of Coupang Corp., for questioning over the e-commerce giant's handling of a massive data breach. This comes as a special task force widens its probe into allegations including an industrial accident cover-up and deletion of website logs. Complaints have also been filed by lawmakers and civic groups against company officials.

Two U.S. investors in Coupang have criticized South Korea's probe into the company's data breach as discriminatory, requesting a U.S. government investigation and notifying Seoul of intent to pursue investor-state arbitration. The South Korean government denies any discrimination, insisting the actions follow the law. Civic groups condemned the investors' moves as a violation of sovereignty.

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Coupang founder Kim Bom-suk skipped a National Assembly hearing on the company's massive data breach, sparking controversy. Interim CEO Harold Rogers offered an apology, but the absence of Kim and former CEOs left key questions unanswered. The committee is considering filing a complaint against Kim.

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