Complaints System

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Egypt's government complaints system receives 193,000 requests in October

Egypt's unified government complaints system received 193,000 complaints, requests, and inquiries in October, with ministries handling 62% of the total. Prime Minister Mostafa Madbouly reviewed a detailed report on the system's performance and praised the efforts of government entities in responding to citizens' complaints. The report showed that 144,000 complaints were forwarded to relevant authorities, while 44,000 were archived.

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