Meta reveals over 20,000 Instagram accounts hacked using AI bot

Meta disclosed that more than 20,000 Instagram accounts were stolen last week in a hacking operation that used an AI support bot.

The company revealed the scale of the incident on June 8. The breach affected accounts through what Meta described as an AI-powered support bot. The hacking took place in the week prior to the disclosure. Officials at Meta provided no further details on the method or the perpetrators. Instagram users are advised to monitor their accounts for suspicious activity following the announcement.

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Illustration of a hacker exploiting Meta's AI chatbot to hijack Instagram accounts by changing email addresses and bypassing security.
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Meta patches ai chatbot flaw used to hijack instagram accounts

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Hackers exploited Meta's AI support chatbot to take over Instagram accounts by tricking it into changing associated email addresses. The vulnerability allowed password resets without two-factor authentication after matching locations via VPN. Meta resolved the issue with an emergency patch on May 29.

Meta has discontinued a new Instagram feature that allowed users to generate photorealistic AI images of other people by tagging their public accounts. The move follows widespread criticism over the creation of nonconsensual deepfakes.

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Meta has released its new Muse Image model for generating and editing AI images across its apps. The tool allows users to incorporate Instagram accounts into prompts, raising deepfake concerns for public profiles.

Meta published a new advertising campaign on July 23 that promotes an upbeat vision for artificial intelligence. The one-minute video downplays specific AI tools while featuring generic scenes and a David Bowie track about the end of the world.

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Meta is introducing Incognito Chat, a new mode for its AI assistant in WhatsApp that prevents even the company from accessing user conversations. The feature relies on end-to-end encryption and private processing technology. It will roll out gradually to users over the coming months.

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