Meta reveals over 20,000 Instagram accounts hacked using AI bot

Meta disclosed that more than 20,000 Instagram accounts were stolen last week in a hacking operation that used an AI support bot.

The company revealed the scale of the incident on June 8. The breach affected accounts through what Meta described as an AI-powered support bot. The hacking took place in the week prior to the disclosure. Officials at Meta provided no further details on the method or the perpetrators. Instagram users are advised to monitor their accounts for suspicious activity following the announcement.

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Illustration of a hacker exploiting Meta's AI chatbot to hijack Instagram accounts by changing email addresses and bypassing security.
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Meta patches ai chatbot flaw used to hijack instagram accounts

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Hackers exploited Meta's AI support chatbot to take over Instagram accounts by tricking it into changing associated email addresses. The vulnerability allowed password resets without two-factor authentication after matching locations via VPN. Meta resolved the issue with an emergency patch on May 29.

Meta has begun testing a new AI chatbot on Threads that users are unable to block or opt out of, sparking widespread frustration across the platform. The public-facing account has drawn angry replies and become the top trend with over a million posts. Testing is currently limited to a handful of countries.

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Meta is deploying software on US employees' work computers to monitor keystrokes, clicks, mouse movements, and screenshots in work apps for AI training data. Internal memos reveal no opt-out option, sparking employee discomfort, as the company invests billions in AI while cutting thousands of jobs.

Meta has halted all collaboration with data firm Mercor following a significant security breach at the startup. The indefinite pause comes as the company investigates the incident's impact. Other leading AI labs are also reviewing their ties to Mercor amid concerns over exposed training data.

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Five major book publishers and author Scott Turow filed a class action lawsuit against Meta and CEO Mark Zuckerberg in a US District Court in New York. They accuse the company of illegally using millions of copyrighted works to train its Llama AI models. Meta defends the practice as fair use.

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