日本金融厅计划开发一款人工智能工具，用于支持地方银行的客户咨询工作。
该机构旨在缓解银行员工的工作压力，这些银行（尤其是在农村地区）经常面临人手不足的问题。该工具旨在解答常见问题，并引导客户完成基本服务。
随着地方银行面临劳动力短缺的挑战，金融厅希望通过这一举措提升响应速度，使员工能够腾出精力处理更复杂的任务。
日本金融厅将开发AI智能体以协助地方银行客户服务
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