Amazon is overhauling its Luna cloud gaming service, ending support for individually purchased third-party games, subscriptions (like Ubisoft+ and Jackbox), and account links (including EA, GOG) by June 10, 2026. Pre-April 10 purchases remain playable until then, with no refunds offered. The platform is refocusing on Prime member content, including a growing library of titles like Alan Wake 2 and Hogwarts Legacy.
Amazon announced the changes on April 10-11 via support page updates and user emails, providing roughly two months' notice. New third-party subscriptions and purchases ended immediately, while existing ones—such as Ubisoft+ and Jackbox bought through Luna—will cancel at the end of the next billing cycle (with one final renewal unless manually stopped). Directly purchased games and Bring Your Own Library (BYOL) integrations remain accessible via Luna until June 10 (some BYOL ending June 3), after which content will be deleted from libraries but playable on original platforms without streaming. Users can download save data for 90 days starting June 10, though compatibility elsewhere varies by publisher and is not guaranteed; Amazon recommends prompt action and testing.
No refunds are available, as 'all purchases are final.' The company cited player feedback for prioritizing 'easy access to great games, more social experiences, and a steady flow of new content from developers you know and love,' with future emphasis on Prime-exclusive offerings and features like GameNight party games.
Unlike Google's Stadia shutdown, which included refunds, Luna offers none. Launched in 2020 (UK in 2023) to compete with Xbox Cloud Gaming, Luna pivoted toward casual titles in 2025 and received a full redesign last year with a Standard tier (nearly 100 Prime-included games) and $10/month Premium tier (e.g., Madden NFL 26, EA FC 26). Some users may get free Premium access.
