Fake IT support scam infects company devices with Havoc malware

A deceptive tech support scam has tricked employees into compromising their company computers. Posing as IT help, scammers guide victims through steps that install Havoc malware. The attack begins with spam emails and escalates via fake phone calls.

In a recent cybersecurity incident reported by TechRadar, employees believed they were resolving a browser error when they unwittingly infected their own company devices. The scam starts with a flood of spam messages, followed by a phone call from individuals pretending to be IT support. These callers instruct victims on actions that ultimately lead to a full network compromise using Havoc malware.

The process is described as beginning innocently, with the fake support team walking employees through what appears to be routine troubleshooting. However, these steps quietly install the malware, granting attackers deep access to corporate systems. TechRadar highlights how such simple tactics—a spam flood combined with a convincing support call—can result in significant breaches.

No specific companies or locations are named in the report, but the method underscores vulnerabilities in employee training and awareness. The article, published on March 7, 2026, serves as a cautionary example of social engineering attacks in the tech sector.

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