Family sues Caesars Palace after veteran dies following Uber ride

The family of Gary Perrin, a 64-year-old U.S. Army veteran, has filed a lawsuit against Caesars Palace in Las Vegas, alleging that casino staff mistakenly thought he was drunk and called an Uber instead of medical help when he fell ill in November 2024. Perrin showed signs of a serious illness, including sweating, double vision, dizziness, and vomiting, but employees did not summon paramedics despite one being on the property. The delay in care allegedly contributed to his death weeks later.

Gary Perrin, a Rhode Island resident and retired U.S. Army veteran, visited Caesars Palace in Las Vegas in November 2024. While on the property, he experienced a sudden onset of symptoms indicating a serious illness: sweating, double vision, dizziness, and vomiting. According to the lawsuit filed by his estate, numerous employees and security guards witnessed these signs but presumed Perrin was intoxicated.

The complaint attributes this error to factors including a lack of training, supervision, laziness, overwork, and inadequate policies. As a result, staff called an Uber or Lyft for Perrin rather than onsite paramedics or an ambulance, which was reportedly available on the premises. This decision allegedly caused a critical delay in medical attention that led to or substantially contributed to his death shortly afterward.

"Due to, but not limited to, a lack of training, a lack of supervision, laziness, being overworked and tired, profiling, and or a lack of policies and procedures, it was presumed, incorrectly, that Perrin was intoxicated," the legal filing states. It further claims that Caesars failed to render immediate aid or call for professional medical help, despite knowledge of his condition.

Perrin suffered severe consequences, including surgical scars, disfigurement, pain, suffering, and ultimately loss of life, per the suit. His family reports grief, sorrow, and loss of companionship as a result. An obituary notes Perrin's four years of service in the U.S. Army, followed by 29 years at UPS and later work as an assistant to the dean of students and football coach at Goffstown High School in New Hampshire. He is survived by his wife of 29 years and their daughter.

Caesars Entertainment has not responded to requests for comment on the allegations.

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