FTC officials settling a lawsuit with marketing firms over a deceptive smartphone listening ad tool
FTC officials settling a lawsuit with marketing firms over a deceptive smartphone listening ad tool
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FTC settles claims over ineffective phone listening ad tool

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The Federal Trade Commission announced Thursday that three marketing firms agreed to pay nearly $1 million to settle allegations of deception. Cox Media Group, MindSift LLC and 1010 Digital Works claimed their Active Listening service could target ads using audio from consumers’ smart devices. The FTC said the technology amounted to nothing more than costly email lists.

The settlement resolves charges that the companies misled other businesses about the capabilities of their marketing service. Officials alleged the firms sold access to what they described as phone recordings for ad targeting but provided only standard consumer data instead.

What people are saying

Initial reactions on X focus on the FTC's announcement of the settlement with Cox Media Group and two other firms over false claims about their 'Active Listening' AI ad tool, which the agency said was merely resold email lists. Official accounts and journalists shared factual details of the nearly $1 million penalty and deceptive marketing to small businesses. Some users highlighted the irony of the ineffective 'creepy' technology, with mostly neutral or reporting tones and minimal additional commentary beyond links and quotes from the FTC.

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