Colombia's National Health Superintendence reported over 87,000 complaints from users with arterial hypertension between November 2025 and April 2026. The grievances focused on barriers to medications, appointments and treatments. Antioquia, Bogotá and Valle del Cauca accounted for the highest numbers.
Between November 2025 and April 2026, Supersalud documented 87,000 complaints related to denial of services, failure to deliver medications and delays in authorizations. The main issues included 30,425 cases of denied medications and technologies, 12,653 for appointment assignments and 9,264 for lack of timely care.
The report noted a peak of 15,659 complaints in March 2026. Older adults accounted for 64,713 grievances, or 74 % of the total, while people with disabilities filed 6,695 cases. Regionally, Antioquia led with 16,529 complaints, followed by Bogotá with 14,101 and Valle del Cauca with 10,990.
The agency warned that treatment interruptions raise the risk of complications such as heart attacks or strokes. In Colombia, one in four adults lives with hypertension, the main risk factor for cardiovascular diseases and the country's leading cause of death. Supersalud activated the Health Controllers Network to monitor these cases.
