Wang Fuk Court residents report online meeting registration issues

Multiple residents of Hong Kong’s Wang Fuk Court have reported problems registering for an online owners’ meeting hosted by Hop On Management, which says it has enhanced cybersecurity.

Wang Fuk Court is a fire-ravaged estate in Hong Kong. One resident received an SMS from Hop On Management on Sunday stating that registration for the May 20 owners’ update session had not been completed, even though a confirmation text had arrived on Friday.

The message read: “You have not completed the registration procedures for the Wang Fuk Court’s owners update session. Therefore, we cannot confirm the attendance arrangement.” The company directed the resident to re-register via its website before 11:59pm on Sunday.

Another resident had received confirmation on Friday that the household would receive the virtual meeting password by Sunday and could log in on May 20 from 10am. Two other residents reported similar technical glitches.

संबंधित लेख

Hong Kong residents navigate fire-damaged ruins of Wang Fuk Court to retrieve cherished family items before farewell.
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Wang Fuk Court residents climb ruins to retrieve family treasures, bid farewell

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Residents of Hong Kong's Wang Fuk Court have returned to the fire-ravaged ruins in recent days, climbing stairs to retrieve jewellery, cash, photo albums and keepsakes before bidding farewell to their homes. The fire services chief acknowledged at a hearing that departments need better communication while insisting on clear divisions of responsibility. The blaze killed 168 people.

Hop On Management Company did not hold a required owners meeting by the Lands Tribunal deadline on Saturday. The company attributed the delay to exceptional circumstances and said it would reschedule soon.

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More than 240 owners at Hong Kong's fire-ravaged Wang Fuk Court petitioned the government-appointed administrator Hop On Management Company in late April for an extraordinary general meeting. They warned of legal action at the Lands Tribunal if it is not held within 45 days, as required by the Building Management Ordinance. The petition, signed by 247 owners or 12.45% of units, exceeds the 5% threshold.

An independent committee probing last year’s Wang Fuk Court fire in Tai Po heard that Hong Kong’s Fire Services Department declined to issue an emergency alert due to fears of confusion and the system’s one-hour activation time. The blaze killed 168 people, Hong Kong’s deadliest since 1948. Officers testified on responsibilities and response failures.

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Hong Kong has launched a public consultation on proposed amendments to the Fire Services Ordinance, six months after a deadly fire at Wang Fuk Court in Tai Po.

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