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Coupang founder Bom Kim delivers in-person apology for data breach at earnings call, with record sales charts in background.
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Coupang founder issues first in-person apology over data breach amid record sales

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U.S.-listed e-commerce giant Coupang Inc. reported record annual sales for 2025 despite a massive data breach that hurt fourth-quarter results. Founder and Chairman Bom Kim issued his first in-person apology to customers during Friday's earnings call. This follows a written apology in late December.

President Luiz Inácio Lula da Silva signed a provisional measure on Tuesday eliminating the 20% federal tax on international purchases up to US$ 50 from platforms in the Remessa Conforme program. Companies including Amazon, Shein, Shopee, AliExpress, Magazine Luiza and Mercado Livre have already removed the charge. The change reverses a 2024 Congress decision.

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Chile's National Consumer Service has summoned Panini Chile S.A. following complaints about pre-sale delivery delays and poor customer service for the Mundial 2026 album. The action follows reports from buyers who did not receive orders on time.

Africa's leading online fashion retailer, Industrie Africa, will close its e-commerce operations on April 30 and transition into an advisory firm called Industrie Africa Plus. Founder Nisha Kanabar cited US tariffs, logistics challenges, and market volatility as key factors. The pivot aims to showcase African fashion through physical pop-ups and collaborations with luxury hotels and retail hubs.

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Negotiators from the European Parliament and EU member states agreed in Brussels on a new processing fee for every product ordered online and imported into the EU. The fee is set to apply from November 1 and cover costs for handling small packages.

The Federal Government of Nigeria has initiated an investigation into the e-commerce platform Temu's data processing practices. Authorities suspect these activities may violate national data protection laws.

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Government data shows that outbound online sales by South Korean businesses reached a record 3.02 trillion won in 2025, marking the third consecutive year of growth. This represents a 16.4 percent increase from the previous year. Sales rose notably in the United States and China, but fell in ASEAN countries.

 

 

 

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