E-commerce
Coupang founder issues first in-person apology over data breach amid record sales
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U.S.-listed e-commerce giant Coupang Inc. reported record annual sales for 2025 despite a massive data breach that hurt fourth-quarter results. Founder and Chairman Bom Kim issued his first in-person apology to customers during Friday's earnings call. This follows a written apology in late December.
PDD Holdings, the operator of Pinduoduo and Temu, reported an 11% drop in quarterly profit to 24.5 billion yuan on Wednesday, despite higher sales, as it shifts toward greater reinvestment. Full-year net profit fell 12% to 99.3 billion yuan, while revenue rose 10% to 431.8 billion yuan.
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Pengadilan federal San Francisco telah memberikan Amazon injuksi sementara terhadap Perplexity, yang memerintahkan perusahaan AI tersebut untuk menghentikan penggunaan browser Comet-nya untuk melakukan pembelian di platform Amazon. Putusan ini membahas kekhawatiran atas akses tidak sah ke akun pengguna. Perplexity memiliki waktu satu minggu untuk mengajukan banding atas keputusan tersebut.
eBay telah memperbarui Perjanjian Pengguna untuk melarang agen AI pihak ketiga dan chatbot melakukan pembelian di platformnya tanpa izin. Kebijakan ini, yang berlaku mulai 20 Februari 2026, mengatasi tren meningkatnya alat 'agentic commerce' yang mengotomatiskan belanja. Langkah ini memungkinkan eBay mengejar tindakan hukum terhadap pelanggar sambil menyisakan ruang untuk pengembangan AI sendiri.
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Swedish home-furnishing giant IKEA is launching its services in Tamil Nadu through an online-first approach, eight years after opening its first store in India. Deliveries will begin on January 22 in major cities including Chennai and Coimbatore. Physical stores are planned for the future as part of a broader expansion.
South Africa's retail sector is entering the 2025 festive season with cautious resilience amid structural shifts. Sales in textiles, furniture, and online channels are rising, but households remain budget-conscious due to inflation and value concerns. This transition highlights a blend of seasonal spikes and long-term changes in consumer behavior.
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South Korean police have started forensic examination of a suspect's laptop, recovered by Coupang in the data breach affecting 33 million customers. The e-commerce firm claims a former employee accessed and saved data from 3,000 accounts but deleted it without external transfer—a statement dismissed by authorities as unverified.
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30 Desember 2025 20.54National Assembly mulls perjury complaint against Coupang exec over disputed NIS claims in data leak hearing
28 Desember 2025 19.45Coupang to provide 50,000 won vouchers to 33.7 million data breach victims