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Coupang founder Bom Kim delivers in-person apology for data breach at earnings call, with record sales charts in background.
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Coupang founder issues first in-person apology over data breach amid record sales

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U.S.-listed e-commerce giant Coupang Inc. reported record annual sales for 2025 despite a massive data breach that hurt fourth-quarter results. Founder and Chairman Bom Kim issued his first in-person apology to customers during Friday's earnings call. This follows a written apology in late December.

The RealReal introduced MyCloset today, an AI-powered feature that lets users manage their clothing inventory like an investment portfolio. The tool provides real-time data on item values, popularity trends, and optimal selling times. It aims to keep customers engaged within the company's resale platform.

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Chile's National Economic Prosecutor's Office (FNE) has released its preliminary report on the e-commerce market. The study warns of potentially abusive unilateral practices by platforms against sellers and recommends minimum transparency standards. Online sales reached nearly US$10 billion in 2025, or 2.9% of nominal GDP.

PDD Holdings, the operator of Pinduoduo and Temu, reported an 11% drop in quarterly profit to 24.5 billion yuan on Wednesday, despite higher sales, as it shifts toward greater reinvestment. Full-year net profit fell 12% to 99.3 billion yuan, while revenue rose 10% to 431.8 billion yuan.

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A San Francisco federal court has granted Amazon a temporary injunction against Perplexity, ordering the AI company to halt its Comet browser's use for making purchases on Amazon's platform. The ruling addresses concerns over unauthorized access to user accounts. Perplexity has one week to appeal the decision.

Brazilian authorities have dismantled a money-laundering operation linked to China and the powerful PCC crime syndicate, involving US$190 million in illicit funds. The scheme used a Chinese e-commerce platform to sell consumer electronics while concealing revenues and laundering drug proceeds. Prosecutors allege the network evaded taxes and funneled money through fake companies.

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Uber has launched a new AI-powered feature called Cart Assistant in its Eats app to simplify grocery shopping. The tool allows users to build their baskets by typing lists or uploading photos, automatically adding items while considering availability and prices. Currently in beta, it builds on recent AI enhancements to the platform.

 

 

 

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