Users of the Bose QuietComfort Ultra Headphones (2nd Gen) are reporting anger over lost key features following a firmware update. The issue has prompted complaints, with guidance available on joining the list of affected owners. TechRadar highlighted the problem in a recent article.
The Bose QuietComfort Ultra Headphones (2nd Gen) have drawn complaints from users after a firmware update reportedly removed key features. According to TechRadar, owners expressed frustration, with one stating, 'I am extremely angry!' over the changes. The publication noted that users are not okay with the update's impact on their devices.
TechRadar's article, published on March 13, 2026, includes a description on how to add one's name to the complaints list, indicating organized user response to the issue. No specific details on the lost features or the firmware version were provided in the available information, but the reaction underscores dissatisfaction among headphone owners.
This development highlights ongoing concerns with software updates for consumer electronics, where enhancements can sometimes lead to unintended feature reductions. Users affected by the update are encouraged to voice their concerns through available channels.
