The National Police, along with the Mayor's Office and Metro de Cali, has implemented a security plan in the MIO mass transit system to prevent crimes. In 2025, thefts against people decreased by 41%, from 1,100 to around 670 cases. Over 300,000 people use the system daily, with authorities focusing efforts on key points.
The MIO mass transit system in Cali has seen security improvements through an operational deployment coordinated by the National Police, the Mayor's Office, and Metro de Cali S.A. This plan prioritizes stations and terminals to reinforce controls and prevent crimes, considering over 300,000 daily users.
Efforts include person searches, background checks, and constant user accompaniment. Focus is on eight terminals and five stations, such as Centro, Petecuy, San Pedro, and Unidad Deportiva, with mass operations and random controls. Motorized units patrol main roadway corridors for quick response to incidents.
So far in 2026, 21 people have been captured for crimes in the system, and 1,880 fines issued for anti-social behaviors. The strategy achieved a 41% reduction in thefts against people in 2025, according to the Secretariat of Security and Justice.
Over 100 officers are dedicated exclusively to MIO security. Plan Fénix deploys undercover police in buses to detect criminal behaviors. Plan Épica prevents gender violence with accompaniment routes, while Plan Prisma checks bags and packages at stations to seize bladed weapons and prohibited items. In 2026, over 1,000 seizures of short-bladed weapons have been made.
The Mayor's Office promotes the ‘Cógela Suave’ strategy with breathing exercises at stations to reduce intolerance. Metro de Cali activates the ‘Lila’ protocol and consolidates ‘Zonas MIO Mujer’. Police have access to station surveillance cameras.
Authorities invite reporting information to 3213945156, 123, or 156, with confidentiality assured.
