La Poste's online services were partially restored on Tuesday, December 23, 2025, following a denial-of-service cyberattack that disrupted the company just two days before Christmas. The attack, claimed by pro-Russian hackers, also affected La Banque Postale customers but did not compromise personal data. Parcel and mail distribution proceeded normally despite ongoing instability.
Cyberattack on La Poste: resolution underway
On December 22, 2025, La Poste suffered a denial-of-service (DDoS) cyberattack, which overloads websites and apps with massive requests, making services inaccessible. Claimed by pro-Russian hackers, the attack targeted the group's online tools, including mail tracking and La Banque Postale's banking services.
On Tuesday, December 23, services appeared partially restored in the evening, according to Le Figaro. The laposte.fr site and La Banque Postale's were accessible, and reports on DownDetector dropped sharply. “Access to our online services has generally improved during the day (Tuesday), with more marked instability on laposte.fr,” La Poste stated in an update at 7:30 p.m. The attack was “still ongoing” but had “lost intensity.”
Despite disruptions, “parcel and mail distribution proceeded normally today (Tuesday),” the group told AFP. La Banque Postale customers initially couldn't access online banking, but card payments in stores and via Wero remained possible, with SMS authentication for online payments. No personal data was affected, and banking operations could be done in post offices or at ATMs.
Economy Minister Roland Lescure said on BFMTV that “the cyberattack continues” Tuesday morning but “has decreased in intensity.” He added: “No personal data has been stolen,” and La Poste committed to ensuring Christmas parcel deliveries.
The attack occurs during La Poste's busiest period, handling 180 million parcels in the last two months of the year. It fits a surge in cyberattacks in France, including recent incidents at the Interior and Sports ministries, though of different natures (data theft versus saturation).
Cybersecurity expert Gérôme Billois from Wavestone notes that “the end-of-year period always sees a surge in cyberattacks, but usually targeting individuals.”
France's justice system is preparing for a rise in cybercrime cases, with the Paris court reorganizing its penal chain to handle this growing phenomenon, potentially including the La Poste case.
