Following the initial pre-sale suspension due to technical failures, Fanki's ticket sales for the March 2026 Mexico vs. Portugal friendly resumed and sold out rapidly, fueling fan frustration and calls for investigation into potential irregularities.
The ticket sales saga for the Mexico vs. Portugal friendly on March 28, 2026, at the renovated Estadio Banorte in Mexico City—a key World Cup prep event—continued with more chaos on Fanki's platform. After suspending the Banorte cardholder pre-sale on December 10 due to server overloads and 'fake queues' (as previously reported), Fanki resumed it on December 11. It sold out in under two hours amid persistent issues: virtual queues that stalled or regressed, 503 errors, and loading failures. Some fans managed purchases around 9:30 a.m.
General sales launched December 13 at 9:00 a.m. and exhausted in just over three hours, despite over 1 million attempts. Fans noted discrepancies, like queues indicating available tickets suddenly showing 'sold out.' Tickets quickly surfaced on resale sites at markups, prompting demands for Profeco scrutiny.
Fanki, a Colombian firm operating via the recently established Bitsports México (linked to Bitsports Digital LCC, with no clear public registration in Mexico or the U.S.), holds the exclusive concession from Femexfut. Partners include Alejandro Irarragorri of Grupo Orlegi (Santos and Atlas owner, recently probed for tax issues). Prices spanned 500 to 9,000 pesos for digital QR tickets. Fanki cited 'record demand' but faces online backlash, memes, and complaints; they direct queries to social media.