Huduma Kenya
Huduma Kenya has confirmed that payment receipts for a Certificate of Good Conduct remain valid for fingerprint capture if less than one year old. This allows applicants who paid but missed the fingerprint step to proceed without repaying. The clarification came in a social media response.
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Huduma Kenya has announced plans to fast-track the rollout of its Customer Service Excellence Standard across public institutions to enhance efficiency and accountability. Chief Executive Officer Ben Kai Chilumo stated that the standard will transform interactions between citizens and government services.
March 17, 2026 13:17