Huduma Kenya clarifies rules on holding multiple national IDs

Huduma Kenya has stated that citizens cannot cancel a replacement national ID once it has been processed, even if the original card is recovered.

The agency responded directly to a citizen inquiry on Sunday. It confirmed that a replacement cannot be cancelled after processing and that the new card can be collected, resulting in two valid IDs.

The Registration of Persons Act, Cap. 107 prohibits holding more than one active national ID. The law requires that any previously lost card found after a duplicate is issued must be returned immediately to a registration officer.

Huduma Kenya noted that failure to surrender the older card may lead to prosecution under Section 320 of the Penal Code for procuring a document under false pretences. Citizens are advised to visit the nearest Huduma Centre to hand over the extra card.

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IEBC Chairman Erastus Ethekon at press conference clarifying voter re-registration rules for pre-2012 enrollees.
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IEBC clarifies re-registration for voters enrolled before 2012

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The Independent Electoral and Boundaries Commission (IEBC) has clarified that not all voters registered before 2012 must re-register. The requirement applies only to those who did not undergo biometric registration since 2012. Chairman Erastus Ethekon stated that pre-2012 data was legally disposed of during electoral reforms.

Huduma Kenya has blamed ongoing system challenges for delays in issuing identity cards. The agency advised applicants to visit centres for updates instead of checking online status.

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Huduma Kenya has confirmed that payment receipts for a Certificate of Good Conduct remain valid for fingerprint capture if less than one year old. This allows applicants who paid but missed the fingerprint step to proceed without repaying. The clarification came in a social media response.

The Independent Electoral and Boundaries Commission (IEBC) has announced the Enhanced Continuous Voter Registration (ECVR) starting Monday, March 30, 2026, for 30 days until April 28. Registration will occur daily at Huduma Centres, IEBC offices and other locations nationwide. The drive targets 2.5 million new voters.

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Kenya Power has detailed steps for customers to reverse or reallocate funds after buying electricity tokens by mistake. The guidance follows a social media query from a customer who used rent money for tokens. The utility confirmed official channels exist for such cases.

Direktorat Lalu Lintas Polda Metro Jaya provides mobile SIM renewal services at five points in Jakarta from 08.00 to 14.00 WIB.

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The National Transport and Safety Authority has clarified how learner drivers should book tests after some users reported missing options on the portal. Applicants must now use the updated eCitizen system to complete the process.

 

 

 

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