Mexican airline Magnicharters has suspended all operations for two weeks due to logistical issues, stranding passengers in Cancún, Mérida, and Huatulco. The company pledged to address the matter diligently and expressed deep regret. Aviation authorities are coordinating support from other airlines to assist affected travelers.
Magnicharters, a Monterrey-based Mexican airline, abruptly announced the cancellation of all scheduled flights for the next two weeks. The move strands passengers at airports in Cancún, Mérida, and Huatulco, with logistical problems cited as the main reason.
In a statement to customers, the airline said: “Due to logistical problems, flights scheduled for the next two weeks will not take place. We inform our customers that we are addressing this situation with due diligence to resolve it.” Magnicharters expressed deep regret but did not specify the number of affected passengers or detailed economic measures.
The Secretariat of Infrastructure, Communications, and Transport (SICT), through the Federal Civil Aviation Agency (AFAC), stated that airlines including Aeroméxico, Viva Aerobus, and Volaris will provide support at the mentioned airports. Stranded passengers can approach their counters for assistance.
Under Mexican law, Magnicharters must offer flight alternatives, compensations, or refunds plus indemnities. Founded in 1994, the airline operates 12 Boeing 737s linking Mexico City and Monterrey to tourist spots like Puerto Vallarta, Huatulco, Puerto Escondido, Cancún, Riviera Maya, and Mérida. Recent reports note only two active aircraft as of February and a 5% drop in passengers early this year.