BTG Pactual suspends Pix after hacker attack diverts R$ 100 million

BTG Pactual detected atypical Pix activities on the morning of Sunday, March 22, 2026, leading to a temporary suspension after hackers diverted about R$ 100 million. The bank states no client accounts were accessed or data exposed. Most of the amount has already been recovered.

BTG Pactual faced a hacker attack on the morning of Sunday, March 22, 2026, involving atypical Pix transactions that diverted about R$ 100 million. As a precaution, the bank temporarily suspended Pix operations while investigating. The initial alert came from the Central Bank, whose systems were unaffected and Pix continued operating normally elsewhere, per the BC. In an official statement, BTG Pactual said: “O BTG Pactual informa que identificou na manhã deste domingo (22/03) atividades atípicas relacionadas ao PIX. O banco esclarece que não houve acesso a contas de clientes e nenhum dado de correntista foi exposto. Enquanto investiga o caso, por medida de precaução, as operações por PIX estão suspensas. O BTG Pactual reforça, ainda, que a segurança das informações é prioridade e está disponível em caso de dúvidas em seus canais de atendimento.” Reports indicate most of the diverted funds have been recovered, with 30% to 40% of the total — about R$ 20 million to R$ 40 million — still in restitution process. This is not BTG's first security incident: in 2024, the Central Bank identified a leak of over 8,000 Pix keys, exposing customer data like names, branches, account numbers, and CPFs. Brazil's financial sector has seen other recent attacks, such as one on C&M Software diverting over R$ 813 million.

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Illustration depicting frustrated customers and technical staff at a Bancolombia bank branch during a widespread service outage.
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Bancolombia faces technical failures in digital and physical channels

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Bancolombia bank reported service outages starting from the early morning of Monday, February 23, 2026, due to technical adjustments that did not go as planned. The entity assured that it was not a security incident and that customers' resources and information are protected. They prioritized essential operations while working on stabilization.

Brazil's Federal Police launched an operation on Wednesday (25) to dismantle credit frauds against banks including Caixa, Banco do Brasil, Bradesco, Santander, and Safra. Main suspect Thiago Branco de Azevedo, known as Ralado, remains at large after 21 arrest warrants were issued. Fictor Group executives were also targeted in searches.

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Military police arrested five people and apprehended a teenager in a clandestine call center in Itanhaém, on São Paulo's coast, on Saturday (April 18). The gang posed as a TV program to deceive victims with fake prizes and demand Pix payments. The group confessed to earning between R$5,000 and R$10,000 per day.

South Korean prosecutors in Gwangju have successfully recovered 320 bitcoin, valued at $22 million, that were lost due to a phishing scam. The incident occurred during an audit when staff used a fraudulent online wallet checking tool. Officials have identified the operator of the phishing site and blocked related transactions.

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Marcela Torres, manager of Nu Colombia, criticized the prolonged service failures at Bancolombia that affected millions of users. The bank received 1.82 million complaints at Superfinanciera by the end of 2025, accounting for 66.22% of the total. Torres called for uniform service level agreements to bolster trust in the financial system.

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