The Samsat Coordination Meeting for Fiscal Year 2026 took place in Semarang on April 22, 2026, to accelerate digital transformation of Samsat services. Attendees included representatives from Polri, the Ministry of Home Affairs, and Jasa Raharja across Indonesia. Speakers highlighted synergy among the three pillars and easing vehicle tax payments.
The Coordination Meeting (Rakor) for Samsat Supervisors Fiscal Year 2026 occurred in Semarang, Central Java, on Wednesday, April 22, 2026, under the theme Strengthening Samsat Supervisor Synergy Through Digital Transformation to Improve Public Service Quality.
The event was opened by Polri Traffic Corps Chief Irjen Agus Suryonugroho and attended by Jasa Raharja CEO Muhammad Awaluddin and Ministry of Home Affairs Director General for Regional Financial Management Agus Fatoni. All provincial Samsat Supervisor Teams, including Polda Traffic Directors, Bapenda Heads, and Jasa Raharja Regional Office Heads, participated.
Irjen Agus Suryonugroho stressed, “Public service transformation must continue to be pushed. Society seeking to pay taxes should not face difficulties. The synergy of the three pillars must be maintained to avoid conflicts.” He also urged digitalization and human resource readiness.
Muhammad Awaluddin affirmed digital transformation as key to service improvement, with three points: data integration, proactive service patterns, and seamless services. “How to unify and integrate data into one unit... And services that are seamless, easy, precise, fast, and cheap,” he explained.
Polri Traffic Corps Dirregident Brigjen Wibowo addressed public complaints on tax payments without matching KTP and STNK data. “Society wanting to pay taxes must still be served. Field officers must not refuse, but direct them to the vehicle name transfer process,” he asserted, in line with Law No. 22 of 2009 and Law No. 1 of 2022.
