Hong Kong veterinary board pressed to improve complaint handling

Hong Kong's Veterinary Surgeons Board faces criticism over delays in investigating hundreds of alleged malpractice complaints, upsetting both pet owners and vets.

In March 2025, Hongkonger Tara Fung took her eight-month-old Munchkin cat, Yuen Yuen, to a clinic for spaying. Two hours later, she was told the pet had died from an allergic reaction to a sedative.

Fung said she never saw her cat again and found the clinic's response baffling. She filed a complaint with the Veterinary Surgeons Board of Hong Kong, but the body determined it was not a case of malpractice.

“Who would have thought she would go in and never come out … I never got to see her again,” Fung told the South China Morning Post. She added: “I felt very powerless.”

The report notes that long delays in VSB investigations have become a widespread issue involving hundreds of complaints.

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Survivors of the Wang Fuk Court fire demanding accountability at the inquiry hearings conclusion in Hong Kong.
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Tai Po fire inquiry hearings conclude with calls for accountability

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An independent committee wrapped up its inquiry into Hong Kong’s deadly Wang Fuk Court blaze on Friday after 30 sessions, as survivors expressed anger over government failings and demanded accountability.

Hong Kong health minister Lo Chung-mau said authorities are reviewing whether civil servants neglected duties in a 15-year delay by the Medical Council in handling a complaint over a newborn left disabled.

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Reports of traffic accidents involving animals in Hong Kong surged from 36 cases in 2021 to 416 in 2025. Advocacy groups link the increase to pet abandonments and urban development.

A woman in northern Dalarna was taken by ambulance to Mora Hospital. Ambulance staff alerted authorities about cats left unsupervised in the home.

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Hong Kong restaurants are investing in preparations to welcome dogs as part of a new pet-friendly policy launching on July 9.

Hong Kong's Securities and Futures Commission is pursuing compensation for victims of securities misconduct instead of focusing on fines. The regulator has secured HK$2.5 billion in settlements over recent months. This follows practices in the US, UK and Europe.

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Business operators in Happy Valley and Kai Tak say new licensing rules force them to turn away dog owners from outdoor areas, despite government efforts to promote pet-friendly dining.

 

 

 

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