香港兽医管理局面临改善投诉处理的压力

香港兽医管理局因投诉调查延误而受到批评,数百起涉嫌医疗事故的投诉令宠物主人和兽医均感不满。

2025年3月,香港居民Tara Fung将八个月大的Munchkin猫Yuen Yuen带到诊所进行绝育手术。两小时后,她被告知宠物因镇静剂过敏而死亡。

Fung表示,她从未再见到自己的猫,并对诊所的回应感到困惑。她向香港兽医管理局(VSB)提出投诉,但该机构认为此案不构成医疗事故。

“谁会想到她进去后就再也出不来了……我再也没有见到她,”Fung对《南华早报》说。她补充道:“我感到非常无力。”

报道指出,VSB调查的长期延误已成为普遍问题,涉及数百起投诉。

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